ina77 Terms & Conditions

Definitions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:

• "ina77", "we", "us", "our" — refers to ina77 and its operating entities, including all subsidiaries and affiliated companies responsible for the delivery of the platform and its services.
• "Platform" — the ina77 website accessible at ina77.club, together with any associated mobile-optimised interfaces, game integrations, and member portal features.
• "Member", "you", "your" — any individual who has successfully registered an account on the Platform and whose account remains in active standing.
• "Account" — the individual member account created upon successful completion of the registration process, associated with a unique username and password credential set.
• "Services" — all products and features offered via the Platform, including but not limited to the Sportsbook, Live Casino, Slots, Bola Tangkas, and any other gaming or wagering verticals made available from time to time.
• "Wallet" — the virtual Rupiah-denominated balance held within a Member's Account, representing deposited funds net of withdrawals and wagers placed.
• "Bonus Funds" — any promotional credit, free spin value, or matched deposit amount credited to a Member's Account subject to the applicable bonus terms and wagering requirements.
• "KYC" — Know Your Customer identity verification procedures, including the submission of government-issued identification documents required for account verification and withdrawal processing.
• "Rupiah", "IDR", "Rp" — Indonesian Rupiah, the exclusive transaction currency of the Platform.
• "WIB" — Western Indonesia Time (UTC+7), the default time zone applied to all Platform timestamps, draw schedules, and customer service hours unless stated otherwise.

Eligibility

Access to and use of the ina77 Platform is subject to the following eligibility requirements, all of which must be satisfied on a continuous basis for the duration of your membership:

• Age: You must be at least 21 years of age at the time of registration and throughout your use of the Platform. ina77 enforces a strict minimum age requirement of 21 years across all product categories without exception. ina77 reserves the right to request proof of age at any time. Accounts found to belong to individuals under the age of 21 will be immediately and permanently closed, and any deposited funds will be returned to the original payment method.
• Jurisdiction: The Platform is primarily operated for the benefit of players located in Indonesia. By registering, you confirm that you are accessing the Platform from a jurisdiction where online gaming is not expressly prohibited by any applicable law binding on you personally. It is your responsibility to determine the legal status of online gaming in your specific location.
• Legal Capacity: You must have the legal capacity to enter into a binding contract under the laws applicable to you. Persons who have been declared legally incapacitated or who are subject to court orders restricting their financial decision-making are not eligible to register.
• Self-Exclusion: You must not be subject to a voluntary or mandatory self-exclusion order at the time of registration or at any point during your membership. Attempting to register a new account while subject to a self-exclusion period constitutes a material breach of these Terms.
• Single Account: Each individual is permitted to hold only one active ina77 Account. The operation of multiple accounts — whether under the same identity or different identities — is strictly prohibited and will result in the permanent closure of all associated accounts and the forfeiture of any bonus balances held therein.

Account Registration

To access the Services, you must complete the ina77 registration process accurately and in full. By submitting your registration details, you represent and warrant that:

• All information provided during registration — including your full legal name, date of birth, email address, and registered Indonesian mobile number (+62 format) — is accurate, complete, and not misleading.
• You will maintain the accuracy of your registration information and promptly notify ina77 of any changes via the Account Settings panel or by contacting customer support.
• Your account credentials — specifically your username and password — are personal to you and must not be shared with, disclosed to, or used by any other person. You are solely responsible for all activity conducted under your Account.
• You will enable two-factor authentication (2FA) if prompted to do so as part of a security upgrade rollout, and you will not take deliberate steps to circumvent ina77's security measures.

KYC Verification: Prior to processing any withdrawal request, ina77 requires completion of its Know Your Customer (KYC) verification process. Verification requires submission of a valid, government-issued Indonesian identity document — either a Kartu Tanda Penduduk (KTP) or a valid passport. Document images must be clear, unedited, and not expired. KYC review is completed within 24 hours of submission under normal operating conditions. Accounts that fail to complete KYC verification within 30 days of their first deposit request may have their withdrawal capabilities suspended pending verification.

Account Security: You must notify ina77 immediately if you suspect unauthorised access to your Account. ina77 will not be liable for losses resulting from your failure to maintain the security of your login credentials, provided that ina77's own security systems were not themselves compromised.

Deposits & Withdrawals

All financial transactions on the ina77 Platform are conducted exclusively in Indonesian Rupiah (IDR). ina77 does not apply currency conversion markups, and no foreign currency balances are maintained on any member account.

Supported Payment Methods:

Withdrawals: Withdrawal requests are processed within one to three business hours for fully KYC-verified accounts under normal operational conditions. Withdrawal requests submitted after 23:00 WIB may be processed at the commencement of the following business day. ina77 reserves the right to conduct additional verification checks on withdrawal requests that exceed threshold amounts or that present unusual transaction patterns consistent with money-laundering indicators. All payments are made exclusively to bank accounts or e-wallets registered in the same name as the ina77 account holder. Third-party payments are not permitted under any circumstances.

Chargebacks: Any attempt to reverse, dispute, or chargeback a deposit transaction through your financial institution while a corresponding balance exists in your ina77 Wallet constitutes a material breach of these Terms and will result in immediate account suspension and referral to our fraud investigation team.

Bonuses & Promotions

ina77 offers promotional bonuses to eligible members from time to time, subject to the specific terms attached to each offer. The following general conditions apply to all bonus offers unless a specific promotion's terms state otherwise:

• Bonus offers are available to eligible members aged 21 and over who have completed account registration. Certain welcome bonuses require opt-in prior to the qualifying deposit; retroactive opt-ins are not permitted.
• Bonus Funds are subject to wagering requirements. The specific wagering multiplier applicable to each offer is published on the relevant promotion page. Wagering requirements must be met in full before Bonus Funds or winnings derived from Bonus Funds may be withdrawn as real money.
• Different game types may contribute differently toward wagering requirements. Typically, slot games contribute 100%, live casino games contribute 10–15%, and Sportsbook wagers contribute at a rate specific to the applicable odds threshold. Exact contribution rates are published per promotion.
• ina77 reserves the right to withhold, void, or reclaim any bonus — together with any winnings attributable to that bonus — where there is reasonable evidence of bonus abuse, multi-accounting, collusion, or exploitation of a technical error in the platform.
• Bonuses may not be transferred between accounts, exchanged for cash outside of the applicable wagering terms, or used in conjunction with any external wagering system or arbitrage strategy.
• ina77 reserves the right to amend, suspend, or withdraw any promotional offer at any time without advance notice. Changes will not affect bonuses already credited to a member's account prior to the amendment, subject to the original terms of that specific offer.

Game Rules & Fair Play

All games offered on the ina77 Platform are governed by the individual game rules published within each game's interface or associated help documentation. In the event of any conflict between game-specific rules and these Terms, the game-specific rules take precedence for matters specific to gameplay mechanics, with these Terms taking precedence for all matters relating to account management, financial transactions, and conduct.

Random Number Generation: All RNG-based games — including virtual slots, virtual table games, and number-draw products — use certified random number generators that have been independently tested and audited for fairness and statistical unpredictability. ina77 does not manipulate game outcomes, adjust payout rates on individual accounts, or operate any game with a hidden disadvantage beyond the published theoretical return-to-player (RTP) figure.

Live Casino: Live dealer game feeds are sourced from licensed third-party studios — including Evolution Gaming and Pragmatic Play Live — whose own regulatory certifications and game integrity systems operate independently of ina77. ina77 is not responsible for studio-side technical interruptions, but will resolve any resulting bet disputes in accordance with the applicable studio's dispute resolution protocol, which is incorporated by reference into these Terms.

Sportsbook: All sports betting odds are subject to change until the relevant market is closed for wagering. ina77 reserves the right to void any wager placed on an event that is subsequently cancelled, postponed beyond the applicable settlement window, or affected by a verifiable result-affecting error. Mix parlay (accumulator) wagers involving a voided selection will be settled with the voided leg removed and the accumulator reduced accordingly. Voor bola (Asian handicap) markets follow standard Asian handicap settlement rules as published in the Sportsbook Rules section.

Malfunction Policy: In the event of a game malfunction or software error that results in an incorrect display of game state, balance, or outcome, ina77 reserves the right to void the affected round or wager and return the staked amount to the Member's Wallet. Winnings generated as a direct result of a verifiable technical malfunction are not payable.

Responsible Gaming

ina77 is committed to promoting responsible gaming and recognises that gambling can become problematic for a minority of players. The Platform provides the following tools, all accessible from within Account Settings after login:

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period before taking effect.
• Session Time Reminders: Members may configure automated session duration reminders that display a notification after a specified period of continuous play.
• Loss Limits: Members may set maximum net loss thresholds over rolling daily, weekly, or monthly periods. Once a threshold is reached, no further wagers may be placed until the applicable period resets.
• Cooling-Off Periods: Members may request a temporary account suspension for a defined period (minimum 24 hours, maximum 6 weeks) without permanently closing the account.
• Self-Exclusion: Members may request permanent self-exclusion, which results in the irreversible closure of the account and the prohibition of future registrations under the same identity. Self-exclusion requests are processed within 24 hours of receipt.

If you are concerned about your gambling behaviour — or that of someone you know — please review our dedicated Responsible Gaming page for further guidance, self-assessment tools, and external support resources.

Prohibited Conduct

The following conduct is strictly prohibited on the ina77 Platform. Engagement in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account, whether under the same or different personal details.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game or wagering market.
• Colluding with other members, or with any third party, to manipulate game outcomes or exploit bonus structures.
• Engaging in money laundering, structuring transactions to avoid reporting thresholds, or using the Platform to process funds derived from criminal activity.
• Exploiting software bugs, display errors, or calculation errors to generate profits that would not be achievable under normal operating conditions.
• Attempting to access, probe, or interfere with the Platform's technical infrastructure, including its databases, APIs, game servers, or authentication systems.
• Engaging in any conduct that harasses, threatens, or abuses ina77 staff or other members via any support or communication channel.

Intellectual Property

All content on the ina77 Platform — including but not limited to the ina77 brand name and logo, website design and layout, written content, software code, game interfaces, graphics, and promotional materials — is the exclusive intellectual property of ina77 or its licensed third-party suppliers, and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not extend to: reproducing, copying, or distributing any Platform content; creating derivative works based on Platform content; reverse-engineering any Platform software; or using the ina77 brand or logo in any commercial context without prior written consent.

Limitation of Liability

To the maximum extent permitted by applicable law, ina77 excludes all liability for:

• Financial losses arising from participation in any game or wagering activity on the Platform, including losses resulting from game strategy decisions, adverse odds outcomes, or unfavourable sporting results.
• Temporary service interruptions caused by scheduled maintenance, unplanned technical outages, third-party infrastructure failures, or force majeure events including but not limited to natural disasters, national emergencies, civil unrest, or acts of government.
• Losses attributable to a Member's failure to maintain the security of their account credentials, including losses resulting from phishing, social engineering, or the voluntary disclosure of credentials to third parties.
• Indirect, consequential, special, or punitive damages of any nature arising from your use of or inability to access the Platform, even where ina77 has been advised of the possibility of such damages.

ina77's total aggregate liability to any Member in connection with these Terms shall not exceed the total net deposits made by that Member to their Wallet in the 12-month period immediately preceding the event giving rise to the claim.

Amendments

ina77 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to Members via email notification to their registered address or via a prominent notice on the Platform's login page, with a minimum of 7 days' advance notice before the amended terms take effect — except where an amendment is required with immediate effect by applicable law, licensing conditions, or to address an active security or fraud risk, in which case the amendment may take immediate effect with contemporaneous notice.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure via the customer support team. Any funds held in your Wallet at the time of account closure will be processed for withdrawal to your registered payment method following completion of any outstanding KYC requirements.

Governing Law

These Terms & Conditions are governed by the laws of the jurisdiction in which ina77 holds its international gaming licence. In the event of any dispute arising from or in connection with these Terms, the parties agree to attempt resolution through good-faith negotiation in the first instance, with a minimum engagement period of 30 days prior to the commencement of any formal dispute resolution procedure.

If good-faith negotiation fails to produce a resolution within 30 days, the dispute shall be referred to binding arbitration conducted in accordance with the rules of an internationally recognised arbitral institution. The language of the arbitration shall be English. The decision of the arbitral tribunal shall be final and binding on both parties.

Nothing in this clause affects your statutory consumer rights as an Indonesian resident under applicable Indonesian consumer protection legislation, to the extent that such rights cannot be excluded or waived by contract.

Contact

If you have any questions or concerns regarding these Terms & Conditions, or if you wish to report a suspected violation, please contact ina77 through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +62 812 0000 7799 (plain text — not a clickable link)
• Live Chat: Available 24/7 via the live chat widget on the Platform.
• Support Hours: 24 hours per day, 7 days per week, including all Indonesian public holidays (WIB, UTC+7).

ina77 aims to acknowledge all written enquiries within 24 hours of receipt and to resolve standard enquiries within 5 business days. Complex regulatory or legal enquiries may require additional processing time, in which case an interim acknowledgement specifying the expected resolution timeline will be provided.